Manager, Patient Meal Services

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Req #: 7782
Division: Support Services
Employment Type: Full Time
Shift: Day
Hours: 8am – 5pm
Compensation Type: Salaried
Facility: John Peter Smith Hospital
Location: 1500 S. Main Street, Fort Worth, TX


Description: This position is primarily responsible for the overall effectiveness of the patient meal service program which plans, directs, coordinates and supervises tray line meal services. Responsible for patient food service and patient satisfaction. Directs all patient services employees in guest relations awareness and follows local, state, and other regulatory rules, regulations, and laws. Utilizes diet office computer software system. Additionally, as a member of the Nutritional Services management team, this position will ensure patient satisfaction and good public relations through the safe and efficient use of resources. Typical Duties:

  1. Selects, trains, schedules, supervises, counsels and evaluates employees assigned to all patient meal services at the District.
  2. Manages and organizes patient meal services’ work processes and delivery service.
  3. Serves as a resource person to nursing management staff and other healthcare professionals, including students and interns, addressing any patient complaints, concerns, rounding issues, etc.
  4. Reviews patient menus for adequacy, variety and patient acceptance. Makes menu changes to improve quality and patient satisfaction.
  5. Participates on interdisciplinary committees to provide nutrition expertise, problem solve, review and revise clinical practice guidelines and practice protocols.
  6. Implements or recommends appropriate changes to improve and promote the effectiveness, productivity and quality of nutritional services.
  7. Develops, implements, monitors and revises annual goals, standards of care, quality management initiatives and protocols for clinical nutrition and patient meal services.
  8. Stays abreast of new developments, advancements, and trends in clinical nutrition and food service management by attending seminars and workshops, participating in professional organizations, reviewing literature and integrates this knowledge as appropriate.
  9. Maintains knowledge of applicable rules, regulations and policies that impact Nutritional Services and develops effective internal controls that promote adherence to applicable state/federal laws and program requirements of accreditation agencies.
  10. Serves as a preceptor to dietetic students.
  11. Performs other related job duties as assigned.



    Required Education and Experience:

  • Bachelor’s Degree in Nutrition and Dietetics from an accredited university.
  • 2 years of food service experience in a hospital/healthcare setting.
  • 1 plus year experience in managing food service employees and resources.
  • Preferred Education and Experience:

  • Master’s Degree in Food and Nutrition, Food Service Management or related field from an accredited university.
  • 2 plus years of experience in managing patient food service employees and resources.
  • Required Licensure/Certification/Specialized Training:

  • State or Nationally recognized Food Handling Certification (i.e., Serve Safe).
  • Preferred Licensure/Certification/Specialized Training:

  • Registered Dietitian (RD) or Registered Diet Technician (DTR) or Certified Dietary Manager (CDM)


JPS Health Network is a $950 million, tax-supported health care system for Tarrant County in North Texas. Licensed for 578 beds, the network includes an acute care hospital and more than 40 community-based clinics, including 19 school-based clinics. John Peter Smith Hospital is home to Tarrant County’s first and only Level 1 Trauma Center, its only psychiatric emergency services site and has the largest hospital-based family medicine residency program in the nation. Our network employs more than 6,500 people.

Acclaim is our multispecialty medical practice group. Acclaim has over 300 providers serving the JPS Health Network in specialties ranging from primary care to general surgery and trauma. The Acclaim group has been formed around a common set of incentives and expectations supporting the operational, financial and clinical performance
outcomes of the network. Our goal is to provide high quality, compassionate clinical care for every patient, every time.

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