PBX Operator

Discovering a career in health information management where the opportunities, challenges and rewards match your desire to make a difference — This is Real! Seek joy with us here at JPS Health Network and own it like nowhere else.

Female support service worker standing outside a patient room next to a housekeeping cart.

Position

Req #: 8864
Category: SUPPORT SERVICES
Division: Patient Experience
Employment Type: Full Time
Shift:
Hours:
Compensation Type: Hourly
Facility: John Peter Smith Hospital
Location: 1500 S. Main Street, Fort Worth, TX

Description

Description: The PBX Operator provides accurate information to both internal and external customers and transfer calls accordingly. Typical Duties:

  1. Answer calls in a timely and professional manner.
  2. Transfer calls to the appropriate department without delay.
  3. Pages hospital staff members, physicians, and employees using the pager/beeper system in accordance with administrative policies.
  4. Utilizes telephone and paging system effectively in normal and crisis situations.
  5. Operates console in an efficient manner.
  6. Maintains product and district standards as appropriate.
  7. Perform other related duties as assigned.

Qualifications

Qualifications:

    Required Education and Experience:

  • High School Diploma, GED, or equivalent.
  • Preferred Education and Experience:

  • 1 plus years of experience in PBX.

About

JPS Health Network is a $950 million, tax-supported health care system for Tarrant County in North Texas. Licensed for 578 beds, the network includes an acute care hospital and more than 40 community-based clinics, including 19 school-based clinics. John Peter Smith Hospital is home to Tarrant County’s first and only Level 1 Trauma Center, its only psychiatric emergency services site and has the largest hospital-based family medicine residency program in the nation. Our network employs more than 6,500 people.

Acclaim is our multispecialty medical practice group. Acclaim has over 300 providers serving the JPS Health Network in specialties ranging from primary care to general surgery and trauma. The Acclaim group has been formed around a common set of incentives and expectations supporting the operational, financial and clinical performance
outcomes of the network. Our goal is to provide high quality, compassionate clinical care for every patient, every time.

For more information, visit www.jpshealthnet.org .
To view all job vacancies, visit www.jobs.jpshealthnet.org/ or www.teamacclaim.org .
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