Supervisor, Patient Tray Line

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Female support service worker standing outside a patient room next to a housekeeping cart.


Req #: 10300
Division: Support Services
Employment Type: Full Time
Shift: Various/Rotating Shift
Hours: 6am – 8pm, wknds
Compensation Type: Hourly
Facility: TSP- North
Location: 1000 St Louis Ave, Fort Worth, TX


Description: The Supervisor, Nutritional Services provides direction and supervision to assigned staff responsible for provision of meal services to patients and cafeteria customers. Typical Duties:

  1. Supervises assigned staff in the performance of work required to provide meal services to patients and cafeteria customers.
  2. Trains, schedules, counsels, and evaluates foodservice workers in their job responsibilities.
  3. Ensures equipment usage by staff and monitors equipment for proper operations.
  4. Ensures that sanitation and cleaning procedures are followed in food preparation and service areas.
  5. Monitors patient trays for accuracy; responds to and mediates patient or customer concerns/complaints regarding meal services.
  6. Recommends and implements change to improve the effectiveness, productivity and efficiency of department operations.
  7. Completes assigned reporting responsibilities (cash transactions, audits, customer satisfaction, quality and process improvement).
  8. Maintains knowledge of applicable rules, regulations, and policies that impact Nutritional Services.
  9. Develops and monitors internal controls that promote adherence to applicable City, State/Federal laws and program requirements of accreditation agencies.
  10. Stays abreast of current developments in foodservices, participates in leadership training activities, and actively participates and leads employees in hospital training initiatives for employees.
  11. Performs other related job duties as assigned.



    Required Education and Experience:

  • High School Graduate, GED or equivalent.
  • 1 year experience in a related position.
  • Will substitute internship/education for experience.
  • Preferred Education and Experience:

  • Associate or Bachelor’s Degree in foodservice management, nutrition or dietetics related field.
  • Required Licensure/Certification/Specialized Training:

  • City of Fort Worth Food Handler certification or State of Texas Food Manager’s Certification.


JPS Health Network is a $950 million, tax-supported health care system for Tarrant County in North Texas. Licensed for 578 beds, the network includes an acute care hospital and more than 40 community-based clinics, including 19 school-based clinics. John Peter Smith Hospital is home to Tarrant County’s first and only Level 1 Trauma Center, its only psychiatric emergency services site and has the largest hospital-based family medicine residency program in the nation. Our network employs more than 6,500 people.

Acclaim is our multispecialty medical practice group. Acclaim has over 300 providers serving the JPS Health Network in specialties ranging from primary care to general surgery and trauma. The Acclaim group has been formed around a common set of incentives and expectations supporting the operational, financial and clinical performance
outcomes of the network. Our goal is to provide high quality, compassionate clinical care for every patient, every time.

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